Privacy Policy for Rambo Moving Services

Information we collect

Rambo Moving Services may collect the information customers submit through the website quote form, including name, phone number, email address, moving details, ZIP codes, move date preferences, and any additional notes the customer chooses to provide.

We may also collect information shared directly by phone, text message, social media message, or Google Business inquiry when a customer asks about moving services, scheduling, pricing, or customer support.

How we use information

We use submitted information to prepare estimates, respond to quote requests, schedule moving services, provide service updates, answer customer questions, and improve customer communication.

If a customer chooses to opt in to SMS communication, we may use the provided mobile number to send conversational text messages about quote requests, scheduling, service updates, and customer support. Message frequency varies. Message and data rates may apply.

SMS privacy commitment

Mobile opt-in information, consent records, and phone numbers collected for SMS communication are not shared with or sold to third parties for marketing purposes.

Text messaging consent is optional. Customers are not required to agree to SMS messages in order to submit a quote request through the website.

How information may be shared

We may share limited information with service providers that help us operate the website, communicate with customers, or manage business workflows, but only as reasonably necessary to support Rambo Moving Services operations.

We may also disclose information when required by law, to protect legal rights, or to prevent fraud, abuse, or safety risks.

Data security and retention

We use reasonable administrative and technical measures to protect customer information. No internet transmission or storage system can be guaranteed to be completely secure, but we work to keep submitted information appropriately safeguarded.

We retain customer information only as long as reasonably necessary to respond to requests, operate the business, maintain records, and meet legal or operational obligations.

Your choices

Customers may choose whether to opt in to SMS communication on the website quote form. Customers can reply STOP to opt out of future text messages and HELP for help.

Customers who want to update or correct submitted information can contact Rambo Moving Services directly using the contact information on the website.

Contact

Customers who have questions about this Privacy Policy or about how their information is handled may contact Rambo Moving Services at 612-439-2221 or through the quote request form on rambomove.com.